Terms & Conditions

General

The views or advice expressed at the courses or seminars or online videos are those of the speakers and are not attributable to Construction Training Hub which accepts no responsibility for them. Delegates are recommended to take specific independent legal advice before taking any action in reliance upon any views or advice expressed by the speakers.

Construction Training Hub, at its absolute discretion, reserves the right to replace the advertised speaker with suitable substitutes or to cancel or postpone the course or seminar in its entirety. Construction Training Hub will use every endeavour to avoid cancelling or aborting a course or seminar on the day however, if factors beyond our reasonable control make this necessary, we will refund the fees or the appropriate portion of the fees.

Construction Training Hub cannot and does not accept liability for any costs, expenses or losses of delegates or their employers, wasted or incurred as a consequence of a change of speaker, postponement or cancellation. Speakers for each individual course are indicated on the website.

All courses include question and answer sessions when the speakers will be available to answer questions. CPD certificates are available for all courses which are accepted by most professional bodies as proof of continued professional development undertaken. Delegates are advised to bring a copy of the relevant form of contract, where appropriate.

The courses or seminars are not ‘certified’ or ‘accredited’ by any organisation, neither to they purport to be. They exist only to further the knowledge of the participants.

All conditions are to be governed under Australian Law and are subject to the exclusive jurisdiction of the Australian Courts.

Public Courses

Construction Training Hub has a full suite of training courses or seminars that are available to be booked by any delegate or delegates.

Fees

Fees will vary for a public course depending on its length. Please refer to each course individually for prices. All public course fees include a copy of the slides, CPD Certificate, refreshments on arrival, break time, lunch and afternoon tea. The fee does not include overnight accommodation and associated food and beverage costs – please refer to the particular venue if you require assistance with this.

Bookings and payment

All delegates are required to pay in full prior to attending training. Provisional bookings may be made by telephone or website but must be confirmed in writing with the appropriate payment or, if agreed, appropriate order or written confirmation of payment arrangements (subject to credit approval). Payment can also be made by credit card.

Joining instructions and GST receipts will be forwarded to delegates on receipt of payment; if these have not been received within 3 working days before the relevant course, please contact us to ensure your place has been booked, as we cannot be held responsible for non-arrival of registration instructions.

Timing of all courses

Each training day is based on:

Registration and refreshments at 9.00 am for a prompt 9.30 am start.

End of training day planned to finish at 5.00pm.

Cancellation & Refunds

Cancellation, substitutions and/or reschedule requests by delegates must be sent to Construction Training Hub by email. You are responsible for ensuring that Construction Training Hub receives your written request. Construction Training Hub will reply with a written acknowledgement within 3 business days. Substitutions of attendee may be made up to 24 hours pre-registration.

Refunds will be made for cancellations received, in writing, at least 10 working days prior to the relevant course date; such cancellations will be subject to a 20% administration charge. No refunds can be made for cancellations received after this date.

Construction Training Hub does not guarantee that any advertised public course or seminar will proceed. Construction Training Hub may postpone or cancel a course or seminar at any time and will either offer a place on an alternative course or a full refund at the delegates’ choice.

Construction Training Hub cannot and does not accept liability for any costs, expenses or losses of delegates or their employers, wasted or incurred as a consequence of such postponement or cancellation..

In House Courses

All courses or seminars are available to employers to be delivered at their own premises to an internal audience, please contact us for more information.

Fees

In house course fees will be quoted on a case by case basis exclusive of GST. The fee is typically quoted as an “all in” price inclusive of speaker’s costs and expenses and the provision of an electronic copy of the delegate notes and a hard copy of notes for each paid for delegate. It is the responsibility of the client to:-

  • Receive and store the couriered notes and make available on the day.
  • Supply a Projector, room and refreshments
  • Provide lunch for the speaker

The fees quoted are fixed for 12 months from acceptance, thereafter they will be the subject of negotiation between the parties.

It is assumed that the course content will not be changed to meet changing requirements after the acceptance of a proposal; we reserve the right to add additional costs to meet any changes should any need to be made.

Timing

Construction Training Hub can be flexible with regards to course timing and will tailor the day to match your requirements. A typical day would start at 9.00 or 9.30 and be complete by 17.00 or 17.30 with breaks for coffee, tea and lunch.

Bookings and payment

Subject to credit approval, in-house courses can be booked with an order number or formal letter to proceed. Invoices for the Course Fees will be submitted in Australian Dollars no later than fourteen days prior to course delivery. Payment terms are strictly no later than 30 days from the date of the Invoice.

The company reserves the right to charge interest on any sums remaining un paid at the expiry of the period stated above, such interest accruing from day to day at the rate of 8% per annum.

Cancellation & Refunds

Cancellation, substitutions and/or reschedule requests by delegates must be sent to Construction Training Hub by email. You are responsible for ensuring that Construction Training Hub receives your written request. Construction Training Hub will reply with a written acknowledgement within 3 working days

Refunds will be made for cancellations received, in writing, at least 10 working days prior to the relevant course date; such cancellations will be subject to a 20% administration charge. No refunds can be made for cancellations received after this date.

On Line Videos

Training videos are available for purchase on the website. Upon payment of the amount charged, you will be emailed a link which will allow you to view or download the content.

Construction Training Hub offers no refund on downloadable content

PRIVACY STATEMENT

 

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to some features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Construction Training Hub takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Construction Training Hub reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Construction Training Hub reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

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